Terms of Service

Last updated: November 7, 2025

1. Acceptance of Terms

Welcome to Zia Maria. These Terms of Service ("Terms") govern your use of our website, services, and any related applications (collectively, the "Service") operated by Zia Maria ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Service Description

Zia Maria provides the following services:

  • Online pizza and food ordering
  • Table reservations
  • Restaurant information and menu browsing
  • Customer support and communication

3. Orders and Payments

3.1 Order Placement

  • All orders are subject to availability
  • We reserve the right to refuse or cancel orders at our discretion
  • Order modifications may be possible before preparation begins
  • Prices are subject to change without notice

3.2 Payment Terms

  • Payment is required at the time of order placement
  • We accept major credit cards and other approved payment methods
  • All payments are processed securely through third-party providers
  • Prices include applicable taxes unless otherwise stated

3.3 Pickup and Delivery

  • Currently, we offer pickup service only
  • Orders must be picked up within the specified time window
  • We are not responsible for orders not picked up within the designated time
  • Valid identification may be required for order pickup

4. Table Reservations

  • Reservations are subject to availability
  • We hold reservations for 15 minutes past the scheduled time
  • Cancellations must be made at least 24 hours in advance
  • Same-day reservations must be made before opening hours
  • We reserve the right to modify or cancel reservations due to operational needs

5. User Responsibilities

When using our Service, you agree to:

  • Provide accurate and complete information
  • Use the Service only for lawful purposes
  • Not interfere with or disrupt the Service
  • Respect other users and our staff
  • Comply with all applicable laws and regulations
  • Not attempt to gain unauthorized access to our systems

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Zia Maria and its licensors. The Service is protected by copyright, trademark, and other laws.

7. Limitation of Liability

In no event shall Zia Maria, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

8. Disclaimer

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, Zia Maria excludes all representations, warranties, conditions and terms relating to our Service and the use of this Service.

9. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

10. Governing Law

These Terms shall be interpreted and governed by the laws of Germany, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Zia Maria

Pappelallee 32A

10437 Berlin, Germany